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In order to access government-subsidized residential care, you must first determine if you are eligible.


A case manager will help you access care and support services.

The first step to enter a publicly-subsidized residential care facility is for you to have a health care needs assessment completed by one of our Home Health and Community Care Case Managers.

To be eligible for publicly subsidized residential care you must: 

  • Have a health care need that requires 24-hour nursing and personal care
  • Be a citizen of Canada or have permanent resident status *
  • Be 19 years of age or older Have lived in B.C. for ninety (90) days or longer
  • Agree to the assessment process, including the release of financial information
  • Have tried all of the avenues available for receiving care at home
  • Be a landed immigrant or are on a Minister's permit approved by the Ministry of Health Services.

For information on exceptions to eligibility criteria, contact your local Home Health and Community Care Office.

For more information on Eligibility for Publicly-Subsidized Residential Care click here.


The first step to entering a publicly subsidized residential care facility is to have a health care needs assessment completed. You can access this service by contacting your local Home Health and Community Care Office where a Case Manager will determine your needs and eligibility. Priority is always given to those with the highest need and at the greatest risk.

If you are assessed as needing residential care following a stay in the hospital and the first appropriate bed is not available, your case manager will assist you to return home with appropriate care and services in place while waiting for a suitable publicly subsidized residential care bed. If that is not an option, you may also move into a private pay residential setting while awaiting for a suitable publicly subsidized residential care bed.

For more information on how to Access Residential Care click here.


The costs of living in a publicly subsidized residential care facility are very similar to the costs of living independently at home. The monthly cost is based on 80% of your after tax income, with set minimum and maximum rates. This rate schedule is determined by the province. Typical additional costs not covered by the daily rate include:

  • Personal telephone, television cable or internet charges
  • Personal choice hygiene and grooming products
  • Medications not covered by PharmaCare’s Plan B
  • Personal needs such as dry cleaning, labeling, clothing repairs or alterations, newspapers and magazines
  • Hair dressing, haircuts, special outings, social events or special therapies
  • Personal transportation
  • Health equipment (such as special wheel-chairs and walkers) and health supplies (such as complex wound care dressings) not covered by extended health benefits or Veterans Affairs Canada
  • Health services not covered by extended health benefits such as ambulance service, optometry, podiatry, massage therapy and basic dental care
  • Security items such as identification bracelets
  • Personal insurance for lost or damaged personal items such as hearing aids, dentures, glasses 
  • Physician charges for completion of medical forms

Lower income residents may request a financial assessment for temporary rate reduction or waiver if the charge represents a financial hardship. Occasionally costs may be covered by alternate payers:

  • Insurance Corporation of BC
  • WorkSafe BC
  • Veterans Affairs Canada
  • Indian and Northern Affairs Canada
  • First Nations Inuit Health Branch

For more information on Costs for Residential Care click here.